_: MEC for Department of Cooperative Governance, Human Settlements and Traditional Affairs (CoGHSTA), Clifford Motsepe received diamond arrow award for been the most pro-active political figure in Limpopo. This announcement was made at the breakfast Performance Management Regulations (PMR) Africa Awards held last Friday, 24 August 2012 Bolivia lodge.
MEC Motsepe received the awards for his leadership role in transforming local government sphere and doing the outmost to fast-track service delivery in the province. This includes the establishment of the Provincial Audit Outcome oversight Inter-governmental Relations (IGR) Forum and intervention to resolve problems at the Mogalakwena Municipality.
MEC Motsepe is currently visiting struggling municipalities to devise better plans of achieving government clean audit by 2014. So far he has visited Lepelle-Nkumpi, Mogalakwena and Musina Municipalities to offer political oversight.
The department of CoGHSTA under leadership of MEC Motsepe also received an award for best service delivery. Since 2009 the department has managed to build more than 46 743 houses for the people of Limpopo. CoGHSTA is not new to registering its name in the PMR awards, it has in the past received Diamond Arrow, including Gold PMR awards for a Government department providing the best customer service to the public. This was due to the 0800 (Ntshebele) 687 432 toll free number intended for general housing related queries.
The purpose of the PMR Awards are to create a global and unique marketing tool for the company, department or institution; to enhance excellence in industry; to set a benchmark in industry and to create an opportunity for companies and institutions where by a team or division can be recognised for all their hard work.
The coordinator of these awards Mr Johan Hatting, said that these awards are indicative of a company or institution’s competencies, and a culmination of a research process whereby companies and institutions are rated by 185 leaders of companies based in Limpopo. This research is based on respondents’ perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction.