WINDHOEK: The Bankers Association of Namibia (BAN) has warned the public about fraudsters targeting businesses in Namibia.
BAN chairman Christo de Vries said in a statement issued here today that the association is committed to educate consumers about various types of financial fraud, and how bank clients can protect themselves from fraudsters by being alert and recognising the signs of fraudulent schemes and scams.
‘Although customers of the various banks have been warned via the media and also via personal electronic-mails and correspondence, it seems as if the ‘Change of Banking Details’ and/or ‘Letterhead’ scams are escalating,’ said De Vries.
He said customers have made transfers to fraudulently-opened accounts in South Africa and Namibia, after having reacted to letters received, advising new banking details.
De Vries, who is also the Managing Director of Bank Windhoek, said the scam recently escalated to a new level of authenticity, as fraudsters now even quote the debtor’s account number, outstanding balance owed to their creditor and their actual address.
He advised members of the public to inform officials in commercial banks’ debtors’ departments not to distribute account information to anyone, unless they can identify the person requesting the information; not to change debtors’ account information, unless it is authorised and verified; and never verify any information by calling the telephone number on a letter/e-mail that is sent to them, but rather use the bank’s internal system for contact details or the local telephone directory.