Nairobi: Public Service Commissions delegates from Africa gathered in Nairobi on Wednesday for the Sixth Elective General Assembly and Conference of the Association of African Public Service Commissions (AAPSCOMs) to deliberate how the Commissions in the continent can drive public service delivery transformation through innovation and technology. The three-day conference brought together delegates from 10 African countries, namely Eswatini, Ghana, Lesotho, Namibia, Nigeria, South Africa, Tanzania, the Gambia, Zambia, and Kenya, and representatives from Cameroon, Uganda, and Egypt, to deliberate on ways of supporting PSCs to develop and implement strategies that can improve service delivery in public service. According to Kenya News Agency, the annual meeting themed 'Driving Public Delivery Transformation through Innovation and Technology' aims to share experiences and best practices among public service in Africa and showcase impactful citizen-focused public service delivery reforms. Speaking at the event h eld in the Safari Park hotel, Public Service and Human Capital Development Cabinet Secretary Justin Muturi highlighted the importance of supporting the strengthening of the Association as Public Service Commissions are central to achieving the United Nations sustainable development goal number 17. He emphasized the critical role of the public service sector in national development, stating, "The public service provides public goods and services such as infrastructure, education, health, law, and order." Muturi further noted that access and delivery of public services remain a major focus in ensuring responsiveness to citizens' needs. He urged the Association to integrate technology in public service delivery, emphasizing that innovation and technology present an opportunity to address challenges in service delivery. The use of technology by governments, he said, holds promise for making governments more accessible and efficient by eradicating time-consuming and cumbersome processes. During the conference, Amb Anthony Muchiri, Vice President Eastern Africa Region and Chairman of the Public Service Commission, Kenya, stressed the need for embracing technology to move public service to the next level and foster economic growth and inclusive development. He encouraged leveraging innovation and technology to enhance efficient service delivery and create solutions to current challenges, noting the potential of Artificial Intelligence (AI) in addressing development challenges and driving economic growth. Amb. Muchiri announced the achievements made in Kenya in integrating ICT in public service, citing the e-citizen platform that has over 16,000 services available from over 100 ministries, counties, departments, and agencies. This platform has improved access to government services, especially for previously underserved regions and groups, and has helped curb corruption by preventing leakages. Dr Choolwe Beyani, President of the Association of African Public Service Commissions and Chairperson of the Civil Service Commission of Zambia, emphasized the importance of PSCs in ensuring public service delivery, proper appointments, and maintaining a positive culture within the service. He encouraged the sharing of good practices among commissions to ensure continuity and a legacy for future generations.