Tourism best functioning department of the year

The Department of Tourism has received the top accolade at the 2016 National Batho Pele Excellence Awards (NBPEA) for being the Best Functioning National Department of the Year.

The Department of Public Service and Administration’s (DPSA) Batho Pele Excellence Awards recognises and promotes improved public servants performance, and a professional and productive public service.

The awards, which was launched in 2013, promotes the sharing of best practices, gauge citizen satisfaction towards government performance, and reward good performance.

Tourism was among 38 government departments that were assessed within the Best Functioning National Department category, based on the Management Performance Assessment Tool (MPAT) and the Auditor General (AG) report.

The assessment considered areas of strategic planning; finances; operational planning; management and implementation, and the impact of the work done by the department on its beneficiaries and the broader society.

Accepting the award, Tourism Minister Derek Hanekom said he was very proud of the department, and the Gold award affirms that their vision and plans to grow the tourism industry was on the right track.

“Excellent service is the keystone of the work we do in tourism. It is entrenched in our strategies and our work culture, and it inspires us to continuously work hard to serve our citizens and position our country as one of the top tourist destination in the world,” said Minister Hanekom.

In 2015/16, the department achieved more than 85% of its performance targets, and also received an unqualified clean audit by the Auditor General.

Minister Hanekom added that he was extremely proud of the department’s Director-General Victor Tharage and the Gold award is well deserved.

“He is hardworking and humble, and his officials have ample confidence in his leadership.”

Tharage received the Best Director-General of the year awards. The award recognised exceptional leadership skills and expertise, with a proven record of leading transformation and change management in the department.

Source: South African Government News Agency.

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