September marks the Public Service Months in South Africa. The Public Service Month (PSM) is an integrated strategic national event in the calendar of the Public Service and Administration, as such all the national and provincial departments are required to participate and thereby put in place activities and campaigns to take service delivery to a higher productivity.
The public service month serves as a reminder of what it means to serve communities and to also look at the type of impact the government has more especially around issues of service delivery. As part of the Public Service Month, public servants are expected to:
Roll up their sleeves and spring clean their service delivery points;
Visit schools, hospitals, police stations and courts, talk to citizens, mediate the delivery of services and getting things done;
Unblock the bottlenecks and red-tape in the delivery of services;
Ensure the systems and infrastructure are working and use public resources efficiently to the benefit of the citizens; and
Recommit themselves to belong, to care and to serve the people.