WINDHOEK: Information Technology (IT) Governance in Namibia is implemented and managed relatively well, according to the Deloitte Namibia IT Governance Survey 2012 released on Tuesday.
The survey, titled ‘The Maturity of IT Governance in Namibia’, indicated that the results are quite encouraging, and clearly indicate that IT Governance in Namibia is implemented and managed relatively well.
However, it said, given that IT affects almost everything, it is critical to continuously enhance, develop and manage IT Governance structures and processes.
The rapid change of Information and Communication Technology (ICT) continues to affect the daily lives of all, and by implication, also affects businesses.
As a result, the use of IT is becoming critical for a growing percentage of organisations. The report stated that as the investments in IT are generally significant, and as the impact of something going wrong in this area can potentially result in business failure, proper governance of IT is becoming more and more important.
The survey also indicated that 89 per cent of respondents indicated that at least one of their Board members has (basic) IT skills, and only 46 per cent of respondents indicated that the IT Governance structure at their organisations address the aspect of value delivery.
Of those respondents that have an IT strategy in place (96 per cent), 44 per cent consider the IT strategy in their enterprise to be fully aligned, and 52 per cent view it to be partially aligned to the business strategy.
It also revealed that 74 per cent of respondents confirmed that their companies are, amongst others, getting the required return on IT in the form of increased efficiencies and customer satisfaction “most of the time”.
About 69 per cent of respondents indicated that most employees at their organisation understand the role and objectives of the IT function (58 per cent of these are from IT operations, which may result in bias).
The survey stated that 54 per cent of projects are completed in time, only 42 per cent are completed within budget; and 54 per cent of respondents indicated that their organisations have formalised IT performance monitoring in place.
Deloitte Namibia conducted the survey during the month of April 2012 via e-mail and newspaper advertisements, inviting people working in business and IT to participate in the electronic survey.
Of the 26 participants who were surveyed nationally, the company received 23 responses, resulting in a response rate of 88 per cent.