PRETORIA: TELKOM said it would this year prioritise on the delivery of accessible and value-adding information and communications functionality specifically tailored to South Africans Small and Medium Enterprises (SME).
According to the telecommunications company, the SME sector is widely recognised as a key contributor to South Africa’s economic growth and job creation agenda and Telkom is best placed to offer true convergence.
Telkom’s ability to offer all the components of fixed, data, cloud, IT and mobile capabilities, also means the company is well placed to offer innovative solutions that best serve the SME sector, officials said. To better serve SME customers, Telkom stores now also offer dedicated business desks.
These were created to specialise in analysing the ICT needs of small to medium business customers and ensuring suitable product choices across the spectrum of mobile and fixed voice and data offerings. Computer hardware, office automation and security systems are also available to business customers.
Thami Magazi, Telkom’s Managing Executive for the Small and Medium Business Services division, said Telkom recognised the vital role it could play in supporting the development of th sector.
“As a leading ICT player in the country, the products we develop will go a long way in enhancing efforts aimed at bringing the second economy into the first,” he said.
“Our aim is to provide valuable product offerings and solutions designed specifically for small and medium business as they seek to be sustainable and competitive.” Speaking of Telkom Business’ latest offerings to the SME market, Magazi emphasised that high quality, reliable and affordable communication was vital to the efficient functioning of all businesses.
“Productivity, convenience and cost effectiveness is critical to businesses in the SME sector and that is why it is imperative for us to develop product offerings and solutions specifically aimed at helping our customers achieve just that.”
SOURCE: CAJ NEWS AGENCY