TOURISM DEPT NAMED SOUTH AFRICA’S BEST FUNCTIONING VOT DEPT
The Department of Tourism has been named the winner of the 2016 National Batho Pele Excellence Award (NBPEA) for Best Functioning National Department of the Year.
The Department of Public Service and Administration’s (DPSA) Batho Pele Excellence Awards recognize and promote improved performance by public servants and a professional and productive public service.
The awards, which were launched in 2013, promote the sharing of best practices, gauge citizen satisfaction towards government performance, and reward good performance.
The Tourism Department was among 38 government departments which were assessed within the Best Functioning National Department category, based on the Management Performance Assessment Tool (MPAT) and the Auditor General (AG) report.
The assessment considered areas of strategic planning; finances; operational planning; management and implementation, and the impact of the work done by the department on its beneficiaries and the broader society.
Commenting on the award over the weekend, Tourism Minister Derek Hanekom said he was very proud of the department, and the Gold award affirmed that their vision and plans to grow the tourism industry was on the right track.
“Excellent service is the keystone of the work we do in tourism. It is entrenched in our strategies and our work culture, and it inspires us to continuously work hard to serve our citizens and position our country as one of the top tourist destination in the world,” said Hanekom.
Source: NAM NEWS NETWORK.